At chengwentechnology.store, we are committed to delivering your order quickly, safely, and efficiently. This Shipping & Transportation Policy outlines the methods, timelines, and details related to the delivery of your purchases.
1. Shipping Locations
We proudly ship both domestically (within China) and to international destinations around the world.
2. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with a tracking number.
3. Shipping Time & Delivery Estimates
Domestic Shipping (within China):
- Standard Shipping: 3–7 business days
International Shipping:
- Standard International: 7–21 business days
- Delivery time varies depending on your location and customs processing
Please note: Delivery delays may occasionally occur due to weather, customs clearance, or holidays.
4. Shipping Fees
Shipping fees are calculated at checkout based on your location and selected shipping method. We may offer free shipping promotions from time to time—please check our homepage or subscribe to our newsletter for updates.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package directly on our website or through the carrier’s website.
If you do not receive tracking information within a few days, please contact us at dffz@chengwentechnology.store.
6. Customs, Duties & Taxes
For international orders:
- Customs duties, taxes, and import fees may apply depending on your country’s regulations.
- These charges are the responsibility of the customer and are not included in the product or shipping costs.
- We recommend checking with your local customs office for more information.
7. Undeliverable or Lost Packages
If a package is returned due to an incorrect address or failed delivery attempt, we will contact you to arrange re-shipment. Additional shipping charges may apply.
If your package is lost in transit, please contact us at dffz@chengwentechnology.store and we will investigate with the carrier.
8. Questions or Concerns?
If you have any questions about shipping or need help tracking your order, feel free to reach out to us:
Sheyang Chengwen Technology Co., Ltd
📍 Room 305, Building S2-1, Wuyue Plaza, Economic Development Zone, Sheyang County
📧 Email: dffz@chengwentechnology.store
🌐 Website: chengwentechnology.store